Client Success Manager - Spendesk - CDI
Fonction : Commercial - Ventes - Marketing
Lieu : Paris
Publiée : 25-11-2019
Date de début : Non définie
Date de fin : Non définie
Niveau d’expérience pour ce poste : Débutant
Rémunération : Non précisée
Poste nécessitant d’avoir un Permis B : Non
Référence interne : 981&251119
Description de l'offre

What will you do?

  • Manage, grow and nurture a portfolio of customers
  • Push new use cases and new product features to generate upsell opportunities
  • Identify customers at risk to minimize churn & contraction
  • Identify and work with accounts that are not fully utilizing the platform
  • Contribute to our product’s development by transmitting client’s feedback to both tech and product teams: you are the customer’s voice
  • Work on our upselling strategy and train your teammates on best practices

Your Mission

You will guide new and existing customers towards their optimal usage of Spendesk and help them achieve their desired outcome.

Profil du candidat

Must-have

  • You are curious and quick learner, you have the ability to absorb quantity of new information
  • You have excellent verbal and written communication skills in French and English
  • You are passionate and patient for consistently providing fantastic customer experience
  • You are problem solver and rigorous, you know that the devil is in the detail
  • You have a passion for startups or dynamic environments. Previous experience in a similar working environment is a plus
  • Last but not least, you have a hunter mindset thanks to a previous experience in Sales/Business dev

Extra

  • Experience in B2B
  • Experience in Sales
  • Speak an other language (Spanish, German) fluently is a +
Vous disposez déjà d’un CV crée sur Canaljob ? Il vous suffit d’indiquer votre mail et mot de passe. Note : nous vérifions si vous êtes bien inscrit sur Canaljob ET si vous avez un CV Canaljob actif.